Shipping Policy

Delivery Issues:

If you have any problems with a delivery, please contact us by email at or via our website at If our delivery service provider fails to deliver your products, and this failure is your fault, and you do not collect your products from our delivery service provider within the time specified on the tracking number provided , we may agree to organize a redelivery of the products, specifying that we reserve the right to invoice you for the actual costs of the redelivery. An indicative list of situations where a delivery failure will be your fault is set out below:

  • You have provided an incorrect delivery address.
  • There is an error in the delivery address provided.
  • The delivery address is not reasonably accessible.
  • The delivery address cannot be accessed securely.

Please track your tracking number and view the tracking information via the link provided in the confirmation email to ensure you receive your purchase as soon as possible.

We are not responsible for any import or customs fees associated with your order, please check your country's regulations to see if there will be additional costs.